In recent days a number of issues have been raised with the club by supporters and it is great to see that the club has taken these on board and responded positively.
The Trust raised concerns expressed by supporters about the new family area, specifically about those who had purchased tickets for the old family area without knowledge of its change in location. Anyone who has purchased a ticket for the old family area and would like to move their seats are more than welcome to do so. We are sure that Argyle’s friendly and hard working staff will be able to help, simply email email@example.com or contact the box office directly on 0845 872 3335. There have also been concerns over the location of the family area which the Trust will ask the club to consider in future, particularly when designing the new stand.
Concerns have also been raised about the public address system at Home Park following Argyle’s cup match against Portsmouth. The club have responded very quickly and are aware of the issue, hoping to have solved the problems by 1st September when we play Northampton. If there are any problems after this match then please don’t hesitate to either contact us to raise the issue on your behalf or contact the club directly. It is good to see the club reacting so quickly to supporters concerns, particularly as there may be safety implications of a faulty public address system.
James Brent has also expressed his dismay with the poor quality of the website that has been provided to the club and, aware of the supporters’ dislike of the new site, has been lobbying for changes to be implemented by the website providers. Unfortunately control of this is out of the club’s hands, and, as part of a Football League deal, we are not the only ones affected by this. Hopefully more clubs will take the action that our club has and help to improve the situation for all supporters of Football League clubs.
The Trust is pleased to see that the club is listening to its supporters, and that they are working towards putting supporters right back at the heart of the club. The Trust has played an active part in this including relaying match-day comments from the Trust kiosks in the stadium, and we’ll continue to do so this year. After years of mismanagement and disconnect between club and fans we must remain patient whilst the new board set about improving everything about our club, from the pasties to the league position. Only today in response to further requests a discount for students was announced that will bring the entrance fee down to £15 for them if they buy their ticket in advance.
It will take time for Argyle to get back to where it was but, with the club continuing to engage with supporters’ groups and listen to the needs and concerns of fans, there are positive signs.
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2013 Annual General Meeting